1. What Information We Collect
We may collect the following types of personal information:
• Full name
• Email address
• Phone number
• Delivery address
• Booking or reservation details
• Payment information (processed securely through third-party services)
• Any other information you voluntarily provide (e.g. via contact forms or surveys)
We also collect non-identifiable personal information through cookies and analytics tools to improve website functionality and user experience.

2. How We Collect Information
We collect information through:
• Newsletter sign-up forms
• Booking tools (e.g. OpenTable)
• Online wine shop checkout
• Contact forms
• Cookies and usage analytics tools (e.g. Google Analytics)

3. Why We Collect Your Information
We collect your personal data to:
• Process bookings and purchases
• Send order confirmations and updates
• Communicate with you about your enquiries
• Share promotional updates or newsletters (with your consent)
• Improve our website and user experience
• Comply with applicable legal obligations

4. Sharing Your Information
We do not sell your personal information. We may share information with trusted third parties only for operational purposes, including:
• Payment processors
• Booking platforms (e.g. OpenTable)
• Email marketing services (e.g. Mailchimp)
• Delivery services
All third parties are required to comply with privacy standards.

5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes:
• Secure Sockets Layer (SSL) encryption
• Restricted access to personal data
• Secure third-party platforms

6. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request corrections to any inaccurate or outdated information
• Withdraw your consent from marketing communications
• Request deletion of your personal data (subject to legal requirements)
To exercise your rights, contact us at info@ruellewinebar.com.au.

7. Cookies & Tracking
We use cookies to:
• Understand how users interact with our website
• Improve performance and functionality
You may disable cookies through your browser settings if you prefer not to be tracked.

8. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.